Lisa Schmidthuber, Simone Stütz, Dennis Hilgers,
"Outcomes of open government: Does an online platform improve citizens? perception of local government?"
, in International Journal of Public Sector Management, Vol. 32, Nummer 5, Seite(n) 438-456, 7-2019
Outcomes of open government: Does an online platform improve citizens? perception of local government?
Sprache des Titels:
Governments all over the world have implemented citizensourcing initiatives to integrate citizens into decision-making processes. A more participative decision-making process is associated with an open government and assumed to benefit public service quality and interactive value creation. The purpose of this paper is to highlight the outcomes of open government initiatives and ask to what extent open government participation is related to perceived outcomes of open government.
Data conducted from a survey among users of a citizensourcing platform and platform data are used to perform non-parametric analyses and examine the relationship between platform participation and perceived outcomes of open government.
The findings of this paper suggest that active platform usage positively relates to several outcomes perceived by citizens, such as improved ?