Lisa Schmidthuber,
"Ambidexterity in Local Open Government Arenas: Analyzing Exploration and Exploitation of External Knowledge"
, 8-2018
Original Titel:
Ambidexterity in Local Open Government Arenas: Analyzing Exploration and Exploitation of External Knowledge
Sprache des Titels:
Englisch
Original Kurzfassung:
Gesperrt bis 18.10.2020; ?Open Government?, the proactive release of information by government and systematic integration of external knowledge in government has emerged as a significant topic for research, public administrations, and politicians alike. Various public entities have established open government initiatives, disclose public data on open data portals and invite citizens to participate in decision-making processes. The main goal of open government is to improve citizen-state relationship by strengthening the collaboration, and enhance public innovation by stimulating knowledge exchange with the external environment.
The paper-based thesis aims to shed light on both actors, citizens and government, involved in transforming the public sector. It investigates the government?s exploration of new knowledge and exploitation of such capabilities, which will greatly enhance literature on open government. In more detail, it discusses factors and trends in the emergence of open government at the local level and presents pieces of research that address municipalities? efforts to integrate citizens into administrative processes, mainly by leveraging modern technology.
The synthesis of findings indicates that (1) citizen participation in open government platforms can be described as self-determined behavior characterized by feelings of volition, (2) open government platforms mobilize offline passive and reinforce offline active citizens to interact with government online, (3) open government can be described as a managerial rather than cultural issue for local governments, (4) local governments follow a gradual implementation strategy when it comes to open government starting with practices improving transparency and proceeding with stimulating citizen participation.