Gabriele Anderst-Kotsis, Jürgen Ratzenböck,
"Evaluating Customer Satisfaction: Using Behavioral Analytics of Data-Intensive Software Systems"
: Proceedings of the 20th International Conference on Information Integration and Web-based Applications & Services (iiWAS2018), ACM, Seite(n) 129-133, 2018, ISBN: 978-1-4503-6479-9
Original Titel:
Evaluating Customer Satisfaction: Using Behavioral Analytics of Data-Intensive Software Systems
Sprache des Titels:
Englisch
Original Buchtitel:
Proceedings of the 20th International Conference on Information Integration and Web-based Applications & Services (iiWAS2018)
Forschungs-