Werner Auer-Rizzi, Michael Berry,
"Business vs. Cultural Frames of Reference in Group Decision Making: Interaction Among Austrian, Finnish and Swedish Business Students"
, in International Journal of Business Communication , 7-2000, Auer-Rizzi W., Berry M. (2000): Business vs. Cultural Frames of Reference in Group Decision Making:Interaction Among Austrian, Finnish and Swedish Business Students. Journal of Business Communication, Vol. 37, Nr. 3, pp.264-292.
Original Titel:
Business vs. Cultural Frames of Reference in Group Decision Making: Interaction Among Austrian, Finnish and Swedish Business Students
Sprache des Titels:
Englisch
Original Kurzfassung:
This study evolved out of an ethnographic approach to teaching, learning, and researching the different ways that business and cultural frames of reference can affect decision making in groups consisting of Austrian, Finnish, and Swedish business students. The data is based on videotaped and audio taped recordings, post-exercise debriefings and discussions, and post-exercise written reflections on two decision-making exercises. The business-related Carter Racing exercise, which imitates the developments leading to the space shuttle Challenger catastrophe, produced conclusion-driven groupthink in every multicultural group of students. The students? shared ?business-is-taking-risks? frame of reference was salient, with few cultural differences within the groups. In contrast, an exercise requiring the same students to decide the appropriate degree of subordinate participation in decision-making when a nuclear power plant needed repair produced only one example of conclusion-driven discourse. Analyses of three groups illustrates (a) an example of
groupthink (Austrians and Swedes) in both exercises, (b) an example of national culture interference (Austrians and Swedes) that paralyzed group decision-making and (c) an example of national culture interference (Austrians and Finns) that demonstrated the importance of a ?cultural negotiator? in finding common ground for different national assumptions about social relationships and preferences for
communication styles.
Sprache der Kurzfassung:
Englisch
Journal:
International Journal of Business Communication
Erscheinungsmonat:
7
Erscheinungsjahr:
2000
Notiz zum Zitat:
Auer-Rizzi W., Berry M. (2000): Business vs. Cultural Frames of Reference in Group Decision Making:Interaction Among Austrian, Finnish and Swedish Business Students. Journal of Business Communication, Vol. 37, Nr. 3, pp.264-292.
Forschungs-