Johannes Winkler, Waldemar Kremser,
"Towards a Digital Twin of a Holacratic Organization: A Point of View on Lyytinen et al. (2023)"
, in Journal of Organization Design, 2024
Original Titel:
Towards a Digital Twin of a Holacratic Organization: A Point of View on Lyytinen et al. (2023)
Sprache des Titels:
Englisch
Original Kurzfassung:
This point of view paper challenges and extends Lyytinen et al.'s (2023)
conceptualization of Digital Twins of Organizations (DTOs) as highly complex models
including multiple organizational facets like agency, conflict, and emergence. They
argue that the journey to achieving a fully functional DTO is a long way. However, we
suggest a more parsimonious approach, focusing on leveraging digital trace data on
the four universal problems of organizing: task division, task allocation, provision of
rewards, and provision of information. Using the specific context of a holacratic
organization, we argue that some organizations already produce extensive digital
traces that can be leveraged to construct a DTO that is fit-for-purpose. We propose
that existing data-science methods like predictive models, matching algorithms,
clustering algorithms, and association rule mining can be employed to transform these
digital traces into actionable insights for decision-makers. This approach not only
addresses the complexity concerns raised by Lyytinen et al. (2023) but also offers a
near-term pathway for holacratic organizations to benefit from DTOs as decision-support tools