John Murray, Jonathan R. Elms, Christoph Teller,
"Examining the role of store design on consumers? cross-sectional perceptions of retail brand loyalty"
, in Journal of Retailing and Consumer Services, Vol. 38, Seite(n) 147-156, 2017, ISSN: 1873-1384
Original Titel:
Examining the role of store design on consumers? cross-sectional perceptions of retail brand loyalty