Gerhard Wührer,
"Quality-Positioning in the Austrian Banking Industry - A Benchmark Case Study. In "European Institute for Advanced Studies in Management"
: Proceedings "Workshop on Quality Management in Services", 1993
Original Titel:
Quality-Positioning in the Austrian Banking Industry - A Benchmark Case Study. In "European Institute for Advanced Studies in Management
Sprache des Titels:
Englisch
Original Buchtitel:
Proceedings "Workshop on Quality Management in Services"
Erscheinungsjahr:
1993
Notiz zur Publikation:
Brussels/Swedisch School of Economics and Business Administration, Helsinki/Finnland (Eds.), Proceedings "Workshop on Quality Management in Services III May 3 - 4, Helsinki, 1993; pp: 455 - 468