Kurt Matzler,
"Factor Structure of Customer Satisfaction - Theory, Measurement, Implications"
, in Joze Peric, in Proceedings of Hotel 2000 15th Biennal International Congress, Tourism and Hospitality Management, Seite(n) 267-279, 2000
Original Titel:
Factor Structure of Customer Satisfaction - Theory, Measurement, Implications
Sprache des Titels:
Englisch
Journal:
Proceedings of Hotel 2000 15th Biennal International Congress, Tourism and Hospitality Management
Seitenreferenz:
267-279
Erscheinungsjahr:
2000
Anzahl der Seiten:
13
Notiz zur Publikation:
Co-Authors: Sauerwein, E.; Pechlaner, H.; Proceedings of Hotel 2000 15th Biennal International Congress, Tourism and Hospitality Management: Trends and Challenges for the Future, Opatija/Croatia
Forschungs-