Hildegard Rumetshofer,
"An Experimental Usability Test for different Destination Recommender Systems"
, in Andrew J. Frew: Conference Proceedings Information and Communication Technologies in Tourism (ENTER) 2004, Serie Springer Computer Science, Vol. ENTER 2004, Springer Verlag, Wien, New York, Seite(n) 228-238, 1-2004, ISBN: 3-211-20669-8, A. H. Zins, U. Bauernfeind, F. Del Missier, A. Venturini, H. Rumetshofer: An Experimental Usability Test for different Destination Recommender Systems, ENTER 2004, The Eleventh International Conference On Information Technology and Travel & Tourism, Springer Verlag Wien New York, Andrew. J. Frew (Ed.), [ISBN 3-211-20669-8], pp. 228-238, Cairo, Egypt, January 26-28, 2004
Original Titel:
An Experimental Usability Test for different Destination Recommender Systems
Sprache des Titels:
Englisch
Original Buchtitel:
Conference Proceedings Information and Communication Technologies in Tourism (ENTER) 2004
Original Kurzfassung:
The present paper outlines the experimental evaluation of travel recommendations systems. First, theoretical concepts concentrating on the influencing factors for human-computer interaction, system usage and satisfaction are reviewed. An introduction of various methods dealing with usability evaluation is given and an overview of different standard survey instruments is provided. Second, a case study, the assessment of a travel recommender system currently under development, is presented. The evaluation considers aspects such as design and layout, functionality or ease of use. These measures obtained by a user questionnaire are combined with user interaction logging data. Different variants of the travel recommendation system and a baseline system were used for assessment. This promising approach complements subjective ratings by objective tracking data to obtain a more thorough picture of the systems´s weaknesses. Finally, findings are presented and an explanatory model for user/system satisfaction is proposed.
Sprache der Kurzfassung:
Deutsch
Veröffentlicher:
Springer Verlag
Verlagsanschrift:
Wien, New York
Serie:
Springer Computer Science
Volume:
ENTER 2004
Seitenreferenz:
228-238
Erscheinungsmonat:
1
Erscheinungsjahr:
2004
Notiz zum Zitat:
A. H. Zins, U. Bauernfeind, F. Del Missier, A. Venturini, H. Rumetshofer: An Experimental Usability Test for different Destination Recommender Systems, ENTER 2004, The Eleventh International Conference On Information Technology and Travel & Tourism, Springer Verlag Wien New York, Andrew. J. Frew (Ed.), [ISBN 3-211-20669-8], pp. 228-238, Cairo, Egypt, January 26-28, 2004